Protecting your Information

Privacy Notice – How we use your medical records

  • This practice handles medical records in-line with laws on data protection and confidentiality.
  • We share medical records with those who are involved in providing you with care and treatment.
  • In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.
  •  We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
  • You have the right to be given a copy of your medical record.
  • You have the right to object to your medical records being shared with those who provide you with care.
  • You have the right to object to your information being used for medical research and to plan health services.
  • You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office.

Please select these links for further information:

GDPR Privacy Notice – Provision of Direct Care

GDPR Information Sharing to Meet Legal Requirements

GDPR National Screening Programmes

GDPR Medical Research

NHS National Data Opt-out Programme:

Your medical record is a lifelong history of your health. It can include

  • Personal data, such as name, address, date of birth, NHS number
  • Diseases, treatments and consultation notes
  • Prescriptions, medicines and any reactions to medication in the past
  • Information about allergies
  • Medical test results, such as blood tests, x-rays, ultrasounds, screening tests etc.
  • Letters from hospitals and other third parties

You can help to keep it accurate by informing us of any changes of name, address, telephone numbers, marital status and anything else that may be relevant to your health.

If you leave this practice’s list, your record will be sent to Primary Care Support England for forwarding to your new GP. If you move out of our practice area, please inform us of your new address and register with another GP. If you leave the country, please let us know. You can ask for a summary copy of your record to take with you. 


Access to Medical Records

You can view your medical record online. Please see “Patient Online Services” for further information.

If you wish to discuss the contents of your records, you should initially raise this with your doctor. If you have any concerns or feel there may be inaccuracies in your records, we would be happy to address these with you.

If you want to view or obtain a complete or partial copy of your records, this is controlled by GDPR and DPA18. Straightforward requests are usually free but in certain circumstances charges may apply.

You are encouraged to contact the surgery to obtain the results of any tests performed, either by accessing your record online, telephoning the results line or when visiting the surgery for an appointment. Please remember that our receptionists and secretaries are not medically trained – they can tell you the doctor’s comment on your result but are not in a position to discuss the result further. Sometimes therefore they may ask you to discuss the result directly with your doctor. For reasons of confidentiality, we cannot disclose results to other family members or carers without the consent of the patient themselves (unless the patient is not capable of giving informed consent). You are not entitled to free paper copies of results or hospital letters from your NHS GP but, where these might be helpful for your medical care, eg when attending a distant hospital, then these may be provided at the discretion of the doctor.