Zero Tolerance

Staff at this practice are here to help you and to care for you. Please do not vent your frustrations on them, either verbally or physically.

RUDENESS TO STAFF, VERBAL ABUSE, AGGRESSION, AND VIOLENT OR THREATENING BEHAVIOUR WILL NOT BE TOLERATED

If you behave in this manner, the police may be called, and you may no longer be able to use the services at this practice.

Patients who behave in such a manner may, after consultation with NHS England, be removed from the practice list.