On Thursday 18th April 2024 we are transferring to a new telephone system which will improve the patient experience of contacting the practice by telephone.

We will be keeping disruption to a minimum, although there could be a short amount of time during late morning that we are unable to receive any calls whilst the transfer is taking place.

Unfortunately the disruption of service is necessary and is out of our control, we apologise for any inconvenience.

Please note with effect from 1st March 2024

There will be a £10.00 (cash only) fully refundable (on return) charge
for the loan of a blood pressure monitor.

Due to high demand please return the monitor as soon as possible.

Thank you for your co-operation.

MANAGING YOUR REFERRAL

(for patients who have created an NHS login)

Receiving your first appointment request information by Email

You are now able to receive your first outpatient appointment request information via email, instead of the traditional letter. This email will come from e-RS, not the GP practice email. It is sent to the email address registered when you created your NHS login (for more information click on creating an NHS login click here). This makes it easier and quicker for you to securely access your digital health and care services with one username and password. 

You will receive an email with a link which will take you to an NHS login screen to enter your access details. Once you have successfully logged in, you will see your home page for MYR (Manage your referral) where you can book or manage your appointment. Should an appointment be unavailable you can still put the request in, and the provider will contact you when an appointment is available.

The wearing of a mask in the surgery is now optional, however we suggest you wear one if you have respiratory symptoms.

Please speak to a member of the Reception Team if you need one.

The latest data from the UK Health Security Agency (UKHSA) shows that scarlet fever cases continue to remain higher than we would typically see at this time of year.

For further information regarding Strep-A and Scarlet Fever from Public Health England click here.

Dr Sara Bridges offers words of advice and guidance on knowing the signs of Scarlet Fever and Group A Strep, and what to do if you are worried.

Please click on the following link to watch the video. Here

Or alternatively, click on the following link to the NHS Somerset Parent Zone web page for more information: Here

A new service to help you be seen more quickly via your local pharmacist for treatment of minor conditions

We have introduced a new, same-day, GP community pharmacy consultation service to help you receive quality care and support for minor health conditions, more quickly through accessing care via your community pharmacist.

It is estimated that 1000 GP appointments have already been freed up by the new Community Pharmacy Consultation Service.

For more information on the Community Pharmacy Consultation Service, visit our website